Job Role & Responsibilities :
1 Requirement Analysis:
An understanding of the functional aspects of the client’s requirement
2 Efficient Task Execution:
To Raise clarifications/issues/concerns regarding work output to the lead on time
To Maintain effective working relationships (Interpersonal) with team members and supervisors.
To adhere to organizational policies and procedures.
To participate in project and organization initiatives led by the Delivery leadership.
To ensure appropriate classification and prioritization of tasks.
To Comply with the defined process during task execution.
To provide periodic task level updates as required.
3 Documentation:
Assisting in creating documentation about client-specific applications project-specific processes and workflows
Creating application-specific reports Eg:
SLA KPI reports performance aspects:
number of transactions processed per day no of successful transactions etc